Jillian Haller - Product Design Leader bridging design thinking, business strategy and execution

📖 Reading: My Year of Rest and Relaxation 📺 Watching: Beef 🎶 Listening: FKA Twigs 🎮 Playing: Stardew Valley 📺 Watching: Bob's Burgers 📖 Reading: Co-Intelligence 🎶 Listening: Purity Ring

I am a passionate problem solver with over 10 years of experience delivering key security solutions for enterprise businesses. I use my hybrid background in user research, fractional design, interaction, and product design to advocate for human-centered experiences.

I care deeply about building technology to empower and protect people.

Product Design Manager
AI Experiences & Risk Enforcement
Cisco/Duo Security

Advisor
MDes Graduate Program 
Washington University in St. Louis

Fundraising Committee Chair
VORTEX Repertory Theater

Current

Senior Product Designer
Cisco/Duo Security

Product Designer
Khoros

Previous

Specialties & Skills

Strategic planning in ambiguous spaces

Fully empowered design teams are invited earlier and earlier in the product lifecycle. Being a key partner requires a steady focus on customer needs, anticipating end users’ pain points to drive a clear design strategy in sync with Product.

Team development & mentorship

Growing the skills in my team, helping them leverage their innate strengths is one of my greatest joys. I’ve guided talent at various stages of career: from intern to Lead. I work closely with my team to coach them into defining the career path that most energizes them.

Cross-team alignment in large organizations

Advocating for the user’s end to end experience requires making connections with many disparate teams. Building those connections, understanding the micro cultures within those teams is fundamental to getting the right work done at the right time.

Striving for excellence in craft & delivery

Delivering the experience our users deserve with attention to details at all parts for the interaction. I maintain those high standards and working with our Product and Engineering champions to deliver.

Determining success metrics

Success can look different depending on the goals and perimeters of our work. I work closely with Product and Engineering to align our work outcomes to higher business needs.